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What It Takes To Be
“Crosby or Equal”

Crosby’s Quality Continuum is a symbol identifying six segments of our business, that when viewed as one, differentiates us in the marketplace.

The Quality Continuum The Value Added Features
MANUFACTURING

Manufacturing is the process of turning a raw material into a finished product. When it comes to manufacturing, The Crosby Group has extensive and unique capabilities that equip it with the tools needed to provide the quality and type of fittings and blocks needed by our customers.  Modern facilities and up to date processes support the manufacturing of our products within Crosby, by Crosby employees. Our Product Identification Code traces the manufacturing process from raw material to production, helping to insure that the proper controls are maintained.

  • Modern facilities and state of the art processes that support the manufacture of our products.
  • Extensive and unique capabilities that equip us with the tools needed to provide the quality and type of fittings and blocks needed by you, the customer.
  • Traceability of each product through the manufacturing process (from raw material to production) with our Product Identification Code (P.I.C.) System which helps to insure that the proper controls are maintained.
RISK MANAGEMENT

Risk management is the practice of controlling or managing the factors of uncertain hazards.  To Crosby, risk management requires that the risks of doing business must be reduced by concrete steps that have an impact throughout the business, from the manufacturer to user.  Training and formal Product Warnings are major tools that Crosby has made available to support this effort.

  • Comprehensive product literature.
  • Formal product instruction and warning program available to all users of Crosby products.
  • Many products are individually bagged or tagged with product warning and proper application information.
  • Training videos are available on several subjects.
  • Crosby Product Training Seminars are available to users.
RESEARCH AND DEVELOPMENT

Research and Development is the ongoing effort to realize the potential of improved products resulting from scholarly and scientific investigation.  At Crosby, our research and development is focused by our staff who draw upon the state of the art facilities available in our centralized laboratory in Tulsa, OK.

  • Development of manufacturing processes for improved product performance.
  • Enhanced material toughness and properties through the selection of raw material and proper metallurgical processing.
  • Support of the effort to provide more efficient product design utilizing less raw material and common design.
COMPLETE PRODUCT LINE

Crosby is a world wide company that is the premier source of blocks and fittings for the lifting and material handling industries.  As a single source, Crosby offers a full line of products that is the broadest selection available to the lifting and materials handling industries.

  • Scaffold pulleys to the largest lifting tackle in the world.
  • Forged Wire Rope Clips from 1/8" to 3 1/2"
  • Shackles from 1/3 tons to 1200 tons.
  • A variety of hooks from 3/4 tons to 300 tons.
  • A complete assortment of links, rings, forged swivels and thrust bearing swivels.
  • Product available in both carbon steel and alloy steel.
  • Roll Forged sheaves to “Cold Tuff” sleeves and other swaging products.
  • Custom designed products to meet your specific needs.
CUSTOMER SERVICE

“Customer Service is what the customer says it is.”  Crosby takes this definition seriously.  We recognize that customer service begins with availability of product, order placement and tracking, and accurate information.  But at Crosby we KNOW that Customer Service is more than just having the product available when you need it.  It is the company wide effort required to drive the organization to discover and meet our customer’s expectations.

  • Full time, knowledgeable District Sales Representatives.
  • A well trained and fully equipped Customer Service Department which can address standard products.
  • An Engineered Products Group that coordinates customer’s special needs from design through manufacturing and application.
  • A Technical Support Team ready to explain our products and service.
  • A Management Team dedicated to the principle that “Customer Service is what the customer says it is.”
ENGINEERING

Engineering is the application of scientific principles to practical ends in the design, construction and use of equipment and systems.  Crosby engineers its products to perform.  The application of finite element analysis is but one example of the engineering expertise available at Crosby that has resulted in Crosby being considered the standard of the industry, nationally and internationally.
  • Proper selected material and heat treatment process that allows for superior strength and impact and fatigue performance.
  • Active participants in professional societies and committees including ASTM, CVSA, API, ASM, ANSI.
  • Extensive expertise in computer aided design (CAD), Finite Element Analysis, Non-destructive Testing and Failure Analysis of Products.
  • ISO 9001 Certified.
Remember, “When buying Crosby, you’re buying more than product, you’re buying Quality.”
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